Top Queries
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Where can grant applicants check the status of their claims?
Applicants may log in to the Business Grants Portal (BGP) to view the status of their claims. Under the “My Claims” section, toggle between the tabs – Updates Required / Processing / Completed – to check on the latest status.
An email will also be sent to the Applicant with the status of the submitted claim application.
Reminder emails will be sent when the claim application is returned for further clarifications. Applicants may make the necessary clarifications via BGP. Please note that inactive claim applications may be withdrawn by Enterprise Singapore.
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What is the eligibility criteria for Energy Efficiency Grant (Base)? 1
A company that meets all the following criteria can apply for the EEG (Base):
- Business entity registered and operating in Singapore in the Manufacturing, Food Services or Retail sector as defined below;
- Manufacturing companies that are classified under SSIC 10 to 32 (including Food Manufacturing)
- Food Services companies with valid Singapore Food Agency (SFA) licences and classified under SSICs 56 or 68104
- Retail companies that are classified under SSIC 47
- Has a minimum of 30% local shareholding,
- Employ at least one local employee at the firm-level
- Has a Group Annual Sales Turnover no more than S$500 million2
- Business entity registered and operating in Singapore in the Manufacturing, Food Services or Retail sector as defined below;
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Can I change the equipment after the Energy Efficiency Grant (Base) application is approved?No changes to the solution package are allowed after an application has been approved. Please terminate the approved application and resubmit a new application before proceeding with the project and making payment to the vendor. Otherwise, the subsequent claims may be rejected.
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How do I apply for Energy Efficiency Grant (Base)?For Manufacturing (including Food Manufacturing) Companies
Applications will be submitted through NEA_EEG@nea.gov.sg.
To apply for the EEG (Base), manufacturing companies will have to:
- Email NEA_EEG@nea.gov.sg to verify company’s eligibility and request for application documents
- Obtain quotations from the vendor
- Obtain Tenancy Agreement/Utility Bills as proof of Deployment Location
- Submit application via NEA_EEG@nea.gov.sg
For Food Services and Retail Companies
Applications will be submitted through the Business Grants Portal (BGP) which is a one-stop portal for business to apply for government grants.
To apply for the EEG (Base), companies will have to:
- Visit GoBusiness to access the list of supported equipment brands and models.
- Obtain quotations from the vendor.
- Submit an application on the BGP. Companies will need to have a Corppass account to transact on the BGP.
Grant applicant must not have made payment, and/or have any form of deposits prior to application.
Companies should refer to their primary SSIC code to determine the appropriate sector and agency to apply to.
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Where can I check details of our SkillsFuture Enterprise Credit (SFEC) disbursement?
For programmes under Enterprise Transformation (e.g. EDG, MRA, PSG etc), you may log in to Business Grants Portal (BGP) to obtain the claim breakdown details.
For programmes under Workforce Transformation (e.g. SFEC-eligible training courses), you may log in to SkillsFuture for Business page here to obtain the claim breakdown details. For information on SFEC claim process on training claims, please refer to user guide published on the SkillsFuture for Business page.
If the transaction on your bank statement indicates “SkillsFuture Singapore”, this is not a SFEC disbursement. For enquiries related to this disbursement from SkillsFuture Singapore (SSG), please contact SSG through their service portal here.
For more information, click here to read the full set of FAQs.
Our Service Commitment
Our officers are committed to serve you to the best of our abilities. Mutual respect and understanding will ensure a positive service experience. Our officers reserve the right to disengage or take appropriate actions if they encounter unreasonable or abusive behaviour.
Help us serve you better
- Provide accurate and clear information in your enquiry.
- Treat our officers with courtesy, respect and professionalism. Offensive, abusive or threatening language/behaviour will not be tolerated.
- Refer to the relevant service channels listed below based on your service needs. Most general enquiries may already be addressed by information found on our website, which is frequently updated.
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Locate us
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Overseas Centres
SME Centres
Not sure which initiatives and programmes you should tap on? Find out how the SME Centres can work with you to grow your business, or visit any of them for advice on business upgrading.
Make an appointment with our business advisors here for a call. Walk-ins are allowed during operating hours but SMEs are strongly encouraged to make an appointment to confirm the slot.
Operating Hours: Monday – Friday 9am to 5.30pm
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SME Centre@ASME
167, Jalan Bukit Merah
#03-13, Tower 4, Singapore 150167
+65 6513 0388 -
SME Centre@SCCCI
Trade Association Hub
9 Jurong Town Hall Road,
Jurong Town Hall
#03-18, Singapore 609431
+65 6337 8381 -
SME Centre@SICCI
SICCI Building
31, Stanley Street
Singapore 068740
+65 6508 0147 -
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SME Centre@SMF
Alexandra Technopark
438A Alexandra Road, #04-01/02
Singapore 119967
+65 6826 3020 -
SME Centre@Central
HDB Hub BizThree
490, Lorong 6 Toa Payoh
#07-11, Singapore 310490
+65 6715 7513 / +65 9457 2265 -
SME Centre@NorthEast
Located at North East Community Development Council
Our Tampines Hub
51 Tampines Avenue 4
#04-31, Singapore 529684
+65 6513 0388 -
SME Centre@NorthWest
Located at North West Community Development Council
Woodlands Civic Centre
900, South Woodlands Drive
#06-01, Singapore 730900
+65 6826 3020 -
SME Centre@SouthEast
Located at South East Community Development Council
1, Engku Aman Turn
#03-02, Wisma Geylang Serai
Singapore 408528
+65 6513 0388 -
SME Centre@SouthWest
Located at South West Community Development Council
The JTC Summit
8, Jurong Town Hall Road
#26-06, Singapore 609434
+65 6826 3020
Heartland Enterprise Centre Singapore (HECS)
Speak to the advisors at HECS to find out how your heartland business can embrace digitalisation, develop capabilities and reach new customers.
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Heartland Enterprise Centre Singapore
1 Joo Chiat Road #05-1017
Joo Chiat Complex
Singapore 420001
+65 6741 3429
GlobalConnect
Need help to kick-start your internationalisation journey? Speak to the advisors at GlobalConnect@SBF and GlobalConnect@SCCCI to gain access to market knowledge, FTA advisory and an extensive network of partners for your first overseas venture.
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GlobalConnect@SBF
160 Robinson Road
#06-01 SBF Center
Singapore 068914
+65 6701 1133 -
GlobalConnect@SCCCI
9 Jurong Town Hall Road
#04-01 Trade Association Hub
Singapore 609431
+65 6337 8381
148A Giffard Room (Burma Camp Road)
Cantonments, Accra
P.O. Box CT9115
Ghana
F +233 0302798891
Westlands, Nairobi, Kenya
(Trade Office)
Unit T1B-FL05-002b
5th Floor, The Marc, Tower 1B
129 Rivonia Road, CNR Maude Street
Sandown Sandton, 2031,
South Africa
Sydney NSW 2000
Australia
Senior Business Development Manager
E phonesavan_kanhalykham@enterprisesg.gov.sg
Unit 3101 Level 31,
China World Tower 1,
No. 1 Jian Guo Men Wai Avenue,
Beijing 100020
People's Republic of China
Chengdu, Sichuan 610041
People's Republic of China
6F, Unit 8, Office Tower A
No. 2 Chongqing Binjiang Road,
Yuzhong District,
Chongqing 400010,
People's Republic of China
No. 147 Zhongshan Road, Xigang District
Dalian 116011
People's Republic of China
Unit 2501A, No. 21 Zhu Jiang West Road,
GDH Bay City Centre, Tianhe District,
Guangzhou 510627,
People's Republic of China
Representative Office in Qingdao,
Room 710, Crowne Plaza Qingdao,
No. 76, Xiang Gang Zhong Road,
Qingdao 266071,
People's Republic of China
F +86 53285779922
Unit 1006-1008,
No. 218 Xujiahui Road, Huangpu District,
Shanghai 200025
People’s Republic of China
F +86 2163852082
Wuhan Wanda Centre Building,
No. 96 Linjiang Avenue,
Wuchang District,
Wuhan 430060,
People's Republic of China
Omega Wing (Annexe Building),
Raheja Towers, 177 Anna Salai,
Chennai 600002,
India
F +91 4428603838
The Capital, Bandra Kurla Complex,
Bandra (East) Mumbai 400051,
India
Unit-4A, 4th Floor, Aria Tower,
J W Marriott Hotel, Asset Area 4,
Aerocity, New Delhi - 110037
India
T +91 1145810088
Jl. HR Rasuna Said Block X/4 Kav No.2
Kuningan, Jakarta 12950, Indonesia
F +62 215201488
Graha Festival Kav. 3, JI. Mayjen Yono Soewoyo
Kelurahan Pradah Kali Kendal, Kecamatan Dukuh Pakis
Graha Famili – Surabaya
Jawa Timur, Indonesia 60226
Indonesia
F +62 3199001238
Marunouchi Building 34F,
2-4-1 Marunouchi, Chiyoda-ku,
Tokyo 100-6334,
Japan
136, Sejong-daero, Jung-gu
Seoul 04520,
Republic of Korea
F +82 27796483
Jalan Sultan Ismail,
50250 Kuala Lumpur, Malaysia
F +603 21410951
Nat Mauk Road, Bo Cho Quarter,
Bahan Township, Yangon
Myanmar
F +95 18603359
505 Rizal Drive, Bonifacio Global City
1634 Taguig City
Metro Manila
Philippines
17th Floor Sathorn Square Office Tower,
98 North Sathorn Rd, Silom,
Bangrak, Bangkok 10500,
Thailand
Unit 703C
49 Hai Ba Trung Street,
Hanoi, Vietnam
Tower 2, Saigon Centre
Unit 04, 11th Floor
67 Le Loi Blvd., District 1,
Ho Chi Minh City, Vietnam
F +8428 38251600
Westend Duo
Bockenheimer Landstraße 24
60323 Frankfurt am Main
Federal Republic of Germany
F +49 6992073522
Per Kamennaya Sloboda 5
121099 Moscow
Russian Federation
F +7 4959741334
Regional Director
(Eastern Europe & Central Asia)
E yogeindran_thiayagarajah@enterprisesg.gov.sg
Büyükdere Cad. No: 201, D:13,
Levent Istanbul
34394 Türkiye
Business Director
(Türkiye, Eastern Europe & Central Asia)
E elena_lee@enterprisesg.gov.sg
First Floor, Southwest House,
11a Regent Street,
London SW1Y 4LR,
United Kingdom
Diplomatic Quarter
P.O. Box 94378
Riyadh 11693
Kingdom of Saudi Arabia
F +966 114830632
Sultan Business Centre
Unit 209 (Next To Lamcy Plaza)
OUD Metha Road
PO Box 14970, Dubai
United Arab Emirates
+9714 3020100
F +9714 3353770
Regional Director
(Middle East & North Africa)
E yazeed_mohamed_yusuf@enterprisesg.gov.sg
Senior Business Development Manager
E habib_raheman@enterprisesg.gov.sg
Conj 66/67, Bairro Jardim Paulista
São Paulo
SP, Brazil 01418-200
Office 14-110,
Col. Granada, C.P. 11520, Mexico City
Mexico
+52 5591502561
F +65 64334803
Los Angeles, CA 90071
United States of America
Business Development Manager
(US West & Southwest)
E adam_fetter@enterprisesg.gov.sg
Senior Business Development Manager
(US Midwest & Western Canada)
E amanda_lim@enterprisesg.gov.sg
Suite 21A,
New York, NY 10022,
United States of America
F +1 2128882897
Senior Business Development Manager
(US Northeast & Eastern Canada)
E nirankar_khalsa@enterprisesg.gov.sg
999 Baker Way, Suite 120
San Mateo, California 94403
United States of America
Senior Business Development Manager
(US Midwest & Western Canada)
E amanda_lim@enterprisesg.gov.sg
The Consumer Product Safety Office (CPSO) and Weights and Measures Office (WMO) are offices overseen by Enterprise Singapore.
Consumer Product Safety Office
The Consumer Product Safety Office (CPSO) safeguards consumer safety by ensuring consumer products supplied in Singapore are safe for use and comply with applicable safety standards.
For feedback/report on matters relating to consumer product safety, please email to consumerproductsafety@enterprisesg.gov.sg
Weights and Measures Office
The Weights and Measures Office (WMO) safeguards the interests of consumers and businesses by ensuring a uniform and accurate system of weights and measures in Singapore.
For feedback/report on matters relating to weights and measures, please email to weightsandmeasures@enterprisesg.gov.sg
General Feedback & Enquiries
Enterprise Singapore HQ
Level 9, Bugis Junction Office Tower
Singapore 188024
+65 6898 1800
We endeavour to respond within 5 working days to enquiries sent through our contact form. For more complex enquiries, we seek your understanding that we may need up to 15 working days to respond.