Based on the internationally benchmarked Business Excellence (BE) framework, the BE initiative gives businesses insights on how they can improve business performance. The BE initiative was first introduced in 1994 as a recognition programme to strengthen Singapore organisations' capabilities and instill the mindset of organisational excellence.
To date, over 2,000 organisations have been recognised through the BE awards and certifications. Many leveraged the BE framework to strive for robust standards of management practices.
25 years on, key stakeholders have assessed that the BE initiative has achieved its intent in instilling excellence among organisations, and hence have come to a closure in 2020.
While the BE initiative as a recognition programme concludes, the mindset and practice of business excellence remain salient. The key elements of excellence are supported by various programmes, initiatives and awards administered by economic agencies and industry partners.
For BE certified organisations, the certifications are still valid for three to four years from the date of certification, depending on the certification type.
Businesses who are interested to embark on their capability building journey can reach out to the SME Centres here.
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Business Excellence (BE) CertificationsThe Business Excellence (BE) Certifications, namely Singapore Quality Class (SQC), SQC with People, SQC with Innovation and SQC with Service, will be discontinued with effect from 1 October 2020.
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Business Excellence (BE) Awards
The Business Excellence (BE) Awards, namely Singapore Quality Award, People Excellence Award, Innovation Excellence Award and Service Excellence Award, has concluded its 25th year in 2019 and will no longer be available from 2020 onwards.
Below are the summary reports of past BE Award winners:
Year 2019
ASM Pacific Technology
Maritime and Port Authority of Singapore
Singapore Prison ServiceYear 2018
National Library Board
Institute of Technical Education
Housing Development Board
Beca Carter HoldingsYear 2017
Ministry of Manpower
Select Group Pte Ltd
SP Services LimitedYear 2016
Defence Science and Technology Agency
Hwa Chong Institution
Maritime and Port Authority of Singapore
National Library Board
Singapore Civil Defence ForceYear 2015
Immigration & Checkpoints Authority
JUMBO Group of Restaurants
Sheng Siong Group Ltd
Singapore Civil Defence ForceYear 2014
Agency for Science, Technology and Research
Anglo-Chinese School (Independent)
Defence Science and Technology Agency
OCBC Bank - Consumer Financial Services Division (Part 1)
OCBC Bank - Consumer Financial Services Division (Part 2)
OCBC Bank - Consumer Financial Services Division (Part 3)
United Overseas Bank (Channels)
Business Excellence